Shipping & returns

SHIPPING:

- Items ship form our warehouse in Indianapolis, Indiana.

- Items ship within 1-5 business days.

- Shipping address must be the same as the billing address of the credit card used for the transaction.

- Orders less than $25 must choose one of the UPS shipping methods not the free standard ground shipping otherwise  

   the order will be canceled.

International Shipping:

- You (the customer) are responsible for any tariffs or duties that may be imposed on your import by the customs office of your country.

- You will be charged the return shipping cost if you refuse the delivery for any reason.

RETURN POLICY:

- Shipping cost is nonrefundable.

- You must contact us via email within 7 days of receiving your order and the returned order must be received by us within 14        days from the date you recieved the order.

- All items must be returned in its original, unopened (sealed), unused status.

- The buyer pays for the return shipping cost.

Refund Policy:

- Shipping cost is nonrefundable.

- Accepted returns will receive full refund.

- Free promotional items (if included in the order) must also be returned in their unopened, un-used conditions, otherwise will be    charged at full price.

- Orders that receive free shipping are subejct to 15-50% restocking fees.

- Refunds are processed within 3-5 business days after the return has been received and may take up to 3 weeks to appear in your account.